Thank you for shopping with HK NATURAL We’re committed to delivering your  essentials as quickly and safely as possible. Please review our shipping policy below.

1. Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

We offer several shipping options:

Note: Delivery times are estimates and may vary depending on location and carrier delays.

3. Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link to track your package.

4. Delays & Issues

While we strive for timely delivery, occasional delays due to high volume or carrier issues may occur. If your order is delayed more than 10 business days, please contact our support team at hknatural1@gmail.com .

5. Incorrect or Damaged Orders

If your order arrives damaged or you received the wrong item, please contact us within 3 days of delivery with photos and your order number. We’ll make it right.